5 Phone Features for Small Businesses

5 Phone Features for Small Businesses

To a lot of customers, TeleBlend is more than just a home phone service.  Thousands of current subscribers use their TeleBlend service as a small business or home office phone service.  In addition to being low cost and reducing overhead, TeleBlend offers several service enhancing features that make running a small business much easier.  Here is a list of five features that offer a lot of value to small business owners:


1. Signature Numbers:  Signature numbers are inbound only numbers that ring on your existing phone line.  Each main line can have 3 additional signature numbers with a distinctive ring so you can distinguish which line you are receiving calls on.  This feature is ideal for small businesses who want a local presence in another state or city.  For example, if you are a contractor in Virginia who also does work in DC, Maryland and Pennsylvania, you can have a local number in each area you service.  Not only will your potential client be able to reach you with a local call, it will also give them the impression that you're a local business.  Signature numbers are only $4.99 per month and include all of the standard features of a regular inbound/outbound line.  Add a signature number to your account today and see for yourself how it can help grow your business.


2. Find Me Forwarding:  Everyone knows there aren't enough hours in the day for most small business owners.  Between daily responsibilities, meetings and family life, the typical small business owner is always on the go.  Being on the go typically means being away from your desk; and being away from your desk can often result in missed opportunities.  With the Find Me Forwarding feature, you can set up your call forwarding to sequentially ring three different numbers until the caller reaches you.  If the caller is unable to reach you, they will be sent to your prerecorded voice mail message.  We all know people don't always leave messages and will often resort to calling the next number on their list until they reach a live person. Make sure you capture and convert all your leads by using Find Me Forwarding and never missing a call during business hours. 


3. Conference Calling:  As your business continues to grow, so does the number of people in your meetings and on your calls.  Three way calling may have sufficed in the past, but now you need to coordinate calls for a lot more than 3 people.  With the TeleBlend conference calling feature, you can conduct conference calls for as many as 100 attendees.  The feature is easy to use and the access information never changes.  With TeleBlend, conducting an important conference call is as easy as dialing two, 10 digit numbers.


4. Contacts and Group Forwarding: These two features work in tandem to make your life as a business owner easier.  By using the contacts feature available in the TeleBlend member portal, you can update your contact list in real-time, from any computer or smart phone.  Once you have added someone to your contacts, you can assign them to one of three groups.  By assigning them to a specific group, you can enable group forwarding and only forward calls from a select group of people.  This feature is perfect if you are expecting an important call from a specific contact and want to ensure you aren’t tied up with regular business or unsolicited call.


5.  Voicemail Notification and Forwarding:  Every small business owner knows there are times when you just can’t be available for a phone call.  Between meetings, calls and everything else on your plate, some calls have to go to voicemail.  By setting up voicemail notification and forwarding, you can receive voicemail notification via email, SMS and instant messenger, and also receive a copy of the voicemail in a .wav file.  Your clients and customers will appreciate a prompt call back and the TeleBlend voicemail features will help you deliver a quality of service your patrons will appreciate. 

Your TeleBlend phone service is a lot more than an affordable way to make local and long distance phone calls, so take advantage of the TeleBlend features and make your phone service do more work for you.