The Value of Voicemail

The Value of Voicemail

 

An article recently hit the web supporting the declining use and popularity of voicemail services.  To most people familiar with the communications industry, the increasing use of social media and mobile devices as primary means of communication have been eroding our dependency of voicemail for years.   When I read the article, and more importantly, the comments, I was surprised by the number of respondents who mentioned “answering machines”.   With the evolution of Internet phone services, voicemail has grown into something much more than just a machine that answers your calls.  Here are a few of the common features TeleBlend offers that make using your free voicemail service easy and convenient.  If you aren’t already taking advantage of the free features, it’s time to start getting more out of your phone service.

PINless dialing:  Many people complain about the hassle of checking voicemail and dealing with prompts and IVRs.  I can relate to this because I rarely have time to spend five minutes navigating a voicemail menu.  With TeleBlend voicemail, customers have the option to set up PINless dialing through their member portal.  PINless dialing enables customers to preconfigure a number and access their voicemail without inserting a personal identification number.  The PINless dialing feature is even more convenient when you set up your TeleBlend number in your cell phone contacts or speed dial.  Now with one or two key presses, customers can be listening to their voicemails in seconds instead of minutes.  

Call Forwarding:  This feature doesn’t always come to mind when you think about voicemail, but it can work in tandem with your voicemail service to ensure you are receiving calls when you want to be, and sending calls to voicemail during times when you are unavailable to talk.  By setting up one of  TeleBlend’s many free voicemail features, you can have incoming calls routed to as many as three different numbers at once.  If checking your voicemail is a nuisance, then set up call forwarding so you are always in touch when you want to be. 

Call Blocking:  A lot of people complain about being inundated with spam messages and unwanted callers.  They often let their mailboxes fill to capacity or delete messages without listening to them because they expect the messages to be from telemarketers or other unsolicited callers.  By using your call blocking features, you can instantly add the numbers of unwanted callers to your call block list and ensure they will be unable to reach you.  TeleBlend also offers anonymous call rejection, so people and businesses calling from anonymous numbers will also have their calls rejected. 

Voicemail notification and forwarding:  If you are one of those people who allows messages to pile up in their inbox, using the voicemail notification and forwarding tools will really help you manage your voicemail box more effectively.  Simply configure the features using your online member portal so you can not only stay on top of your messages, but also reply in a timely manner. 

The methods with which we connect with others seem to be growing by the day, so it’s no surprise people are bypassing leaving a voicemail when their call goes unanswered.  In most cases, when someone decides not to leave a message, they are reaching out using another medium like text, email or social media.  Therefore, the messages that are left are likely important and should not be neglected.  That voicemail you delete without listening could be your next big opportunity, so before you go ahead and clean out your mailbox, or deactivate your voicemail account, remember that using your free phone features can make managing your voicemail box quicker and easier than ever.